How To Contact Us
Please feel free to email us with your questions. You can call us on the
phone, though we don't have a dedicated operator. We will try to return calls in the shortest time possible.
Our email address is shown in the picture below. It must be
manually typed into your email client:
Please DO NOT EMAIL CREDIT CARD NUMBERS. Email is not
a secure means of communication. It's like a postcard - anyone
along the delivery route can read the contents of your
Once again, please do not send credit card numbers by email. We
can accept credit card orders by phone (877-260-6039) or through our
If you've tried emailing us but have received
no reply, check if your spam filters are deleting our emails. This
seems to happen fairly often. Spam filtering is often at the ISP
level, so you may not even know it's happening.
Bogus Email Alert: You may at some time
have received emails that purport to be from the above address but try
to sell you pharmaceuticals, replica watches, get-rich scams, etc.
These emails are not from CR Scientific.
Spammers often utilize viruses and worms as part of the spam generation
process. These malicious programs routinely falsify email headers
and sender addresses.
We have received many spam emails
that pretended to be from our own address!
Spamming, Junk Faxes, and other quasi-illegal
advertising tactics are the reason we've had to become careful about posting
our contact information on-line.
callers only. International customers, please contact us
Phone orders: we can now accept card orders by phone, also.
We also accept payment via money order or cashiers check. Please give us a call (877-260-6039 in the USA).
the moment, we can receive faxes but cannot send them (software
incompatibility). If you want to send us a fax, give us a
call. We don't publish the number, thanks to a couple of fax
spammers that bombard businesses with scam vacation offers.
Please send P.O.'s to our
email address. We can read email attachments in PDF, Excel, TIFF, or
If no one is available at the time you call, please leave
a voicemail and you will be called back as soon as possible. We are
located in the Eastern time zone (Pennsylvania, USA); please indicate
time you can be reached.
If you call and leave a question but don't receive an answer,
please check our web site to see if it's something that's already been
answered there. We try to answer every inquiry, but we are a small business. To keep prices down, we don't have
a dedicated operator standing by to take your call. When
we're out packing orders, the phone isn't within earshot... please
leave a message or email us.
Please also see our Order
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